Technical Writing Expert
OTTO
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– present
- Lead a team of 6 technical writers laterally, enabling 100+ engineering teams.
- Built communication practices that reduced friction across engineering and kept teams aligned as the organization grew.
- Build knowledge structures that work for both humans and AI.
- Partner with engineering, product, and leadership on developer experience, knowledge sharing, and AI initiatives.
- Share expertise both internally and externally through talks and at conferences.
- Mentor colleagues and promote best practices in technical communication.
Senior Technical Writer
OTTO
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- Established the technical writer role within the company and built the team.
- Built a knowledge ecosystem that made information consistent, easy to find, and shared across teams.
- Grew communities around technical communication and knowledge sharing.
- Improved content discoverability and usability for developer audiences.
- Made APIs and internal products easier to understand and adopt for developers.
Senior Product Manager / API Product Owner
OTTO
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- Owned vision and roadmap for OTTO’s Consumer API portal.
- Grounded priorities in user research with developers.
- Worked with engineering and product to improve API quality and consistency.
- Established review processes and standards that raised the bar for API quality.
Senior Process Manager
OTTO
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- Pioneered technical writing at OTTO: identified audiences and built buy-in.
- Introduced API guidelines and built an internal API community.
- Raised awareness for high-quality, usable APIs through hands-on collaboration with product, engineering, and leadership.
Technical Writer
ePages
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- Made the platform usable for developers, merchants, and customers, from API content to UI texts and help resources.
- Built a developer portal with engineering and product, and led developer experience and content strategy.
- Built and ran the localization process.
- Bridged engineering and product, and mentored young talent.
- Contributed to employer branding, blogging, and the tech community.
Technical Writer
Tchibo
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- Created product content for non-food products, in close exchange with quality and localization.
Technical Writer
Suzlon Wind Energy
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- Enabled field engineers to transport, commission, and operate wind turbine generators with clear, step-by-step guidance.
- Made turbine software understandable for the people operating it.
- Built a shared terminology and coordinated translations into multiple languages.
Technical Writer
Tanner AG
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- Technical communication projects across multiple industries.